Tickets for your server
Let members open a support request from a ticket panel. Your team can reply and close the ticket when it is resolved.
What you can configure
- Ticket types and support panels
- Access for your support roles
- Replies and ticket closure
Give members a way to ask for help
Place a ticket panel where members can find it. Explain which requests your team handles and what information members should include when opening a ticket.
Choose support roles
Set the roles that can read and handle tickets before publishing the panel. Check channel access and tell members which team receives their request. Decide how your team closes finished conversations.
Open a test ticket
Configure the ticket types and publish a panel. Open a test request, check the member’s and support team’s views, then reply and close it.
Getting startedFeatures and limits depend on your server settings, plan and enabled modules. Check the dashboard for what your server can use.
More features
Set up Orbit for your server
Sign in, select your Discord server and choose your first tools.